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FAQs

From the inception to completion, we’ve addressed common queries to guide your architectural journey. Our FAQs are here to light the way.

The same alcove under violet light, showing the range the fittings can be tuned to.
Do I have to have power by my window if I’d like to have automated or remote-controlled shades?

Having some sort of a power option, whether an outlet or a low-voltage wire is beneficial, though not mandatory. There are quite a few good battery solutions on the market, with systems that have a battery life of up to 6-years to system with rechargeable batteries. Most of these systems can handle windows of up to 12’ by 12’.

I’d like to control my shades via an app on my mobile phone or tablet. Is that possible?

Of course! The following are systems with an option for a mobile app. In most cases the app is free, though you have to purchase additional hardware to enable that: 1. Lutron 2. Hunter Douglas 3. Somfy 4. QMotion

I’d like to control the electronics, the thermostats, the lights, and shades in my house through one app. Is that possible?

Yes. With our home control systems by Lutron, Control4, and Savant, you can control your music, lights, shades and thermostats with a single app.

Can my music, lights, and automated shades be controlled via voice control?

Absolutely! Our integrated systems can be controlled through popular voice assistants such as Amazon Alexa, Google Home, Apple HomeKit, and Samsung SmartThings, depending on system compatibility.

For a more sophisticated experience, we also offer Josh.ai, an advanced voice control platform designed specifically for luxury smart homes. Unlike conventional voice assistants, Josh.ai prioritizes your privacy, keeping your personal data secure rather than monetizing it. With natural, conversational voice commands and integrated ChatGPT capabilities, Josh.ai allows you to effortlessly control your music, lighting, shades, and more—simply by speaking naturally.

It's smart home control that feels less like giving commands and more like having a conversation.

Can TheAutom8Group set-up my TV & Music?

Yes, we can. Our technicians have years of experience of doing so. You can also purchase any equipment you need from The Autom8Group, from audio streamers and TVs, to TV brackets and sound-bar.

I like the natural light in my room but I am concerned about my privacy. Do you have a solution for this situation?

There are quite a few window treatments that can provide creative solutions to preserving natural light while maintaining privacy and all these solutions can be automated: Solar Roller Shades, Silhouette™, Luminette™, Semi-opaque Cellular Shades, Roman shades with sheer fabric, Sheer Draperies.

I have windows that are hard to reach. What kind of solutions can you offer for these kinds of windows?

The best solution for hard to reach windows are motorized or battery-operated shades. All types of shades can be ordered with the motorized option which can be controlled by a wall switch, a remote control or better yet, from an app on your phone when in your home or anywhere in the world.

I have existing shades on my windows. I don’t want to replace them but I would like to automate them. Is that possible?

Depending on the product, it is usually possible to take your existing shades and automate them. Having said that, it’ll probably be more cost effective to simply get a new shade, especially with our ‘Buy Back’ program.

I have a large sliding door. What kind of product is ideal?

Sliding doors usually present a unique challenge with window treatments selection. In most cases, we will try to avoid using treatments that go up and down and try to utilize side-moving treatments such as Draperies, Sliding Panels (track systems), or Luminette™ (by Hunter Douglas). If you seek a shade that will move up and down, we recommend some type of a rolling shade, such as Solar Shades, Silhouette™ or Pirouette™ (by Hunter Douglas). All the above options can be automated.

Do you have solutions for Skylight windows?

Skylight windows, green houses or Atriums can be covered by different types of shades, from Cellular and Solar Shades to Cascade (Roman) Shades. Naturally, since they’re hard to reach, it’s best to automate them. The Duette™ option by Hunter Douglas is available with a battery option, so you don’t even have to run a wire.

What can I put on my windows to achieve total darkness?

Achieving total darkness requires more than just blackout fabrics. Even the smallest gaps around window treatments can allow light to enter. For the best results, we recommend two solutions:

Blackout Roller Shades with Side Channels: Roller shades featuring blackout fabrics, side channels, and enclosed top treatments significantly reduce light leakage around the edges, creating an exceptionally dark environment.

Blackout Draperies: Custom draperies with blackout lining, designed to extend beyond the window opening and overlap the surrounding walls, provide excellent room-darkening performance while complementing your interior décor.

It's important to understand that achieving 100% darkness can be challenging. Results depend on existing field conditions, window construction, installation details, and potential sources of light leakage. Our team evaluates these factors to recommend the most effective solution for your space.

Do I need to rewire or renovate?

Not necessarily! While hardwired systems offer long-term reliability and convenience, and are our preferred solution whenever feasible, we also offer a wide range of wireless and battery-powered options that require little to no renovation.

For new construction or major renovations, we recommend involving our team early in the design process to plan the optimal wiring infrastructure. For existing or finished interiors where running wires isn't practical, our wireless solutions provide seamless automation without compromising your home's aesthetics.

Can you work with my contractor or designer?

Absolutely! Collaboration is at the heart of everything we do. We work closely with architects, interior designers, builders, and other trades to ensure that technology integrates seamlessly into the overall design vision.

We believe technology should complement and enhance a space, never compromise its aesthetics. By coordinating with the entire project team from the earliest stages, we ensure that every solution respects the design intent, meets the functional requirements, and blends beautifully into the finished environment.

How long does installation take?

Project timelines vary depending on the scope of work, product selection, and level of customization. Most window shades and electronic systems are typically ready for installation within **2–4 weeks** of final measurements and order confirmation.

Highly customized products, special orders, international shipping and customs clearance, or manufacturer backorders may require additional time.

We work closely with our clients and project teams to establish realistic timelines, coordinate installations, and keep projects moving smoothly.

What does it cost?

Every project is unique, and pricing depends on the size, functionality, product selection, and level of customization.

Rather than offering generic estimates or unrealistically low starting prices, we believe in **transparent, accurate pricing based on your actual needs**. We recommend scheduling a professional consultation so our team can assess your space, understand your goals, and design a system that aligns with your expectations, aesthetics, and budget.

Our goal is to provide a thoughtfully designed solution with clear, realistic pricing—**no surprises, no misleading estimates, just the right technology for your space.**

Tell us about the project.

Whether it is one room or a whole house, the first conversation is the same: what the rooms are for, what stage the drawings are at, and what is already decided.

1.866.815.0099 · 144 West 18th Street, Chelsea · About us · FAQs

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